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VIP REWARDS & Play it Again!

Frequently Asked Questions

To participate in the various VIP Rewards functions, you must first register an account. Click REGISTER NOW on the VIP Rewards Log-in/Register page and follow the instructions. Please complete all required fields correctly so your identity can be confirmed by the system. Be sure to register your legal name and personal information correctly as shown on your official IDs.

Entering tickets to earn VIP Rewards Points is easy! Just visit VIP Rewards and click the ENTER TICKETS link. Each entry requires one (1) eligible Tennessee Lottery instant and/or drawing-style ticket.

Or, simply download Tennessee Lottery’s App that includes a convenient ticket scanning feature. To download this free App to your mobile device, visit the App Store in iTunes or Android Google Play and install the TN Lottery App.

Eligible drawing-style and instant tickets may be entered to earn VIP Rewards Points. Check the ELIGIBLE GAMES link to view a list of eligible games.

First, check your instant ticket to confirm it is not a winning ticket. If not, confirm the Game Name and Game Number (first 3 digits of the 12-digit Ticket Number on back bottom of ticket) are listed on the ELIGIBLE GAMES link and that you are entering the correct digits from your ticket.

If you still cannot enter the ticket, please call the number below to give more specifics about the ticket numbers, or send us the information in an email by clicking the MEMBER FEEDBACK link.

Tennessee Lottery VIP Member Support: 1-800-728-6932
Monday-Friday, 8:30 a.m. to 5:30 p.m., CT

See the ENTER TICKETS link for instructions for submitting the twenty-five (25) character code printed on drawing-style tickets. Be careful to enter all characters correctly. Do not continue entering the same characters after receiving an Invalid Entry message because after five (5) invalid entry attempts, your account will be locked for twelve (12) hours for security reasons. If you still cannot enter the ticket code, please call the number below for assistance.

Tennessee Lottery VIP Member Support: 1-800-728-6932

Monday-Friday, 8:30 a.m. to 5:30 p.m., CT

When you submit your ticket entry, you will receive a confirmation pop-up for that ticket entry. You can view your last twenty (20) entries on the MY ACTIVITY page.

Log into your VIP account and click the ENTER TICKETS link. Each ticket entry requires one (1) eligible non-winning Tennessee Lottery instant ticket. You can view all games eligible on the ELIGIBLE GAMES link. Game Number referenced on the ELIGIBLE GAMES link will be the first 3 digits of the 12-digit Ticket Number on back, bottom of ticket. When you enter eligible tickets into a drawing, you will also earn VIP Rewards Points! For details on how to enter tickets, refer to the instructions provided on the ENTER TICKETS link and be careful to read all digits/characters correctly.

Or, simply download Tennessee Lottery’s App that includes a convenient ticket scanning feature. To download this free App to your mobile device, visit the App Store in iTunes or Android Google Play and install the TN Lottery App.

There is no limit on the number of eligible tickets a VIP Member may enter into Play It Again! and Second Chance drawings. However, there are limits on the number of VIP Rewards Points you may earn and use. For more information, see the VIP Rewards Rules, or find the specific question in this FAQs section.

VIP REWARDS & Play it Again! Frequently Asked Questions To participate in the various VIP Rewards functions, you must first register an account. Click REGISTER NOW on the VIP Rewards

VIP REWARDS & Play it Again!

Frequently Asked Questions

No more than 100,000 VIP Rewards Points can be used for VIP Rewards Drawings per calendar year. On January 1 of the next calendar year, you can again use your VIP Rewards Points for VIP Rewards Drawings up to the annual 100,000-point limit.

Your ticket entries into Play It Again! and Second Chance Drawings will not be impacted by the use of your VIP Rewards Points to enter VIP Rewards Drawings.

Several factors determine the Play It Again! Drawing dates of games, therefore, the drawing dates cannot be scheduled in advance. These drawings usually take place three (3) times per calendar year. Once a drawing date is scheduled, the date and other details, such as the deadline for entries and the games included, will be announced and posted on our websites.

Any non-winning instant ticket that does not include another separate Second Chance Drawing for prizes is eligible. All entries remain in accounts until those specific games are scheduled for a Play It Again! drawing. The prize will be the top prize of each specific game. See the ELIGIBLE GAMES link for a list of all Play It Again! eligible instant tickets. Game Number referenced on the ELIGIBLE GAMES link will be the first three (3) digits of the twelve (12) digit Ticket Number located on the back, bottom of the ticket. The ELIGIBLE GAMES link is updated after each drawing to include games still eligible for future drawings.

After each Play It Again! Drawing, all entries for games still eligible for a future drawing remain in accounts. Check the ELIGIBLE GAMES link for game names and game numbers still eligible for future drawings.

Your chance of winning a prize will vary based on the total number of entries received for a specific game’s drawing and the total number of entries that you have submitted.

A player may win only one (1) prize per Play It Again! Drawing.

Tickets for Second Chance drawings are those games that have a separate Second Chance Drawing for prizes. Login to your VIP Rewards account to view the available Second Chance Drawings.

Rules for Second Chance Drawings vary depending on the game. Check game rules for the specific Second Chance Drawing you are entering.

Once the drawing confirmation process is complete, the Tennessee Lottery will contact winners using information registered in their VIP Rewards account. Winners’ names, cities and states will be posted on the VIP website and app as soon as possible.

VIP REWARDS & Play it Again! Frequently Asked Questions No more than 100,000 VIP Rewards Points can be used for VIP Rewards Drawings per calendar year. On January 1 of the next calendar year,